Registration Procedure

Pre-registration is required for all programs except those specified as a drop-in class.
Payment is required at the time of registration.
To register, contact 250-389-1470 or come into the centre at 140 Oswego St.
Participants can register in person using cash, cheque, credit, debit cards or L.I.F.E. credits. Participants can register over the telephone with a credit card or L.I.F.E. credits. Adult programs are charged GST.
Class sizes are limited and filled on a first-come-first-serve basis.
Programs are cancelled or postponed if there are not enough registered participants.
Decisions to cancel or postpone a program are generally made 2-4 days prior to the first scheduled class.

Our Refund Policy

In order to receive a full refund, notice of withdrawal must be received 1 day prior to the first class.
Full refunds will also be issued if the Centre cancels a program.
If participants withdraw after the first class, they will be refunded the pro-rated cost of the program.
If withdrawing after the second or third class, the participant will be refunded the pro-rated cost of the program minus an additional $7 administration fee.
No refunds for withdrawals after the fourth class.
The effective date of the withdrawal is the date the withdrawal notice is received by the Centre, regardless of the date the participant stopped attending the class.

L.I.F.E Program

The L.I.F.E. program provides a combination of annual credit and program savings to eligible individuals and families. These credits can be used towards recreation programs and services in City of Victoria recreation facilities, as well as a number of neighbourhood community centres including the James Bay Community School Centre! For more information contact Crystal Pool at 250-361-0732.